Colorado Chiropractic Assocation


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Chiropractic Assistant/Office Help Wanted

	Classified Title	Office Manager - Chiropractic and Alternative Medicine Practice
	Classified Description	A leading chiropractic and alternative medicine practice is accepting applications for an Office Manager. Responsible for overseeing front office operations; to include but not limited to answering phones, scheduling and accommodating patients, greeting/interacting with patients, completing clerical/administrative work, developing/implementing efficient processes and procedures, as well as, developing/implementing effective marketing strategies. Minimum 3 yrs office management experience and 2 years marketing experience required. Previous medical practice experience helpful. Position located in Denver, CO. $18-20/hour + benefits package. Submit cover letter and resume to jobs@hrplusinc.com or call 970-328-2860. Position Summary This position is responsible for overseeing front office operations; including but not limited to, answering phones, scheduling patients, greeting/interacting with patients, completing clerical/administrative work, developing/implementing efficient processes and procedures, as well as, developing/implementing effective marketing strategies. General Duties and Responsibilities • Answers incoming calls in a professional manner, transfers to appropriate person, takes messages if required, or provides assistance as applicable. • Greets patients and interacts with them in a professional and supportive manner. • Schedules patients placing emphasis on best accommodating patient needs, re-booking, in-office cross referrals, and up-selling packages. • Calls patients to confirm next day appointment and pulls patient fill for next day appointments. • Creates and maintains patient paperwork/files in accordance with HIPPA regulations, including filing. Ensures confidentiality of patient protected health information at all times. • Receives and processes payment for services rendered and/or processes insurance claims accordingly. • Accurately records daily transactions and reconciles daily deposits. • Sorts, and delivers United States Post Office and inter-office mail. • Prepares and sends all outgoing mail, including USPS/FEDEX. • Composes and sends patient correspondence. • Develops, presents, creates, and implements/executes marketing strategies and programs that are aligned with company goals, including but not limited to online newsletter, e-mail campaigns, special events, and lectures. • Creates marketing content and collateral in line with marketing strategies. • Evaluates/measures marketing strategies and programs success and determines ROI. • Assists with selection and training of administrative staff. • Conducts bi-weekly office meetings. • Schedules and supervises administrative staff. • Maintains office supplies as needed. • Completes other tasks/duties as assigned. Supervisory Responsibilities • Administrative Assistant/ Receptionist Requirements • Bachelor’s degree in Business or Marketing. • Minimum of 3 years office management experience. Previous experience working in a complimentary medical office preferred. • Minimum of 2 years creative marketing experience (internal, external, and online), including measuring success and ROI. • Minimum of 1year previous supervisory experience. • Extensive Microsoft Office, QuickBooks, Publisher/Photoshop, Word Press and E-mail marketing software knowledge and proficiency. • Ability to interact with customers in a professional, friendly, supportive and empathetic manner. • Ability to be discreet with confidential and sensitive issues. • Strong verbal communication, written communication, and organizational skills. • Ability to work cooperatively with staff and independent contractors. • Ability to handle multiple tasks, projects, and meets deadlines. • Ability to develop and implement processes and procedures designed to increase efficiency and organization.
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Back To Classified Ad Information 8751 East Hampden Avenue #B-7 \| Denver, Colorado 80231-4929 Phone: 303-755-9011 or 800-829-0339 \| Fax: 303-755-1010 E-Mail: cca@coloradochiropractic.org Colorado Chiropractic Association The voice of Colorado chiropractic since 1917. Usage Agreement